links

title

Pachter's Pointers:
Business Etiquette Tips & Career Suggestions


10.20.2015

6 Suggestions for Closing Your Emails

If customers include a closing in their emails, it indicates to me that they are friendly, and so I will do their work first. 

A woman in one of my writing classes made the above comment when we were discussing how to end an email. Others joined in and added that they liked seeing closings in emails they received.

I agree. Emails that simply end without some kind of closing can seem too abrupt. 

During my classes, numerous questions surface about which closing is appropriate in our casual workplace. Deciding what to use can be confusing. When email first appeared in the workplace, salutations or closings were rarely used. Over time, we have added both to our emails. Though there has been some discussion in the media lately about whether we need to use closings, in my experience, the majority of people want to keep them.

I encourage businesspeople to use closings. Here are my six suggestions:

1. If you start with a salutation, end with a closing. It provides balance to the email. The correct punctuation after the closing is a comma.

2. Match the closing to the salutation. If you use an informal salutation, such as “Hi Amanda” or “Hello Gavin,” use “Regards,” “Best,” “Best regards,” or “Thanks” to close. If you use a more formal salutation, such as “Dear Ms. Jones,” use “Sincerely” or “Sincerely yours.” Only the first word of the closing is capitalized.

 3. With no disrespect intended, avoid using ‘Respectfully.’  This very formal closing is usually reserved for government officials and clergy.  Another closing to avoid is “Faithfully yours.” This wording comes from British English, and a woman from India who was in my class said that she was advised very quickly by her boss not to use that closing in the U.S.  

4. End with a “closing statement.” Since closings are more relaxed in emails than in letters, you can use a brief statement as your closing, such as “See you at the meeting” or “Thanks for your help.” 

5. Tell people what you want to be called. After the closing, on the next line, type your name the way you want to be addressed. If you want to be called “Mike” instead of “Michael,” you should sign “Mike.”  

6. Once emails become a back-and-forth conversation, you can drop the closing. It begins to sound repetitious and somewhat silly if you have a long string of emails all proclaiming, “Best regards, Mike.”


Additional information on emails can be found in my book The Essentials of Business Etiquette: How to Greet, Eat and Tweet Your Way to Success

Pachter & Associates provides seminars and coaching on business writing, professional presence, etiquette and communication. For additional information, please contact Joyce Hoff at  joyce@pachter.com or 856.751.6141.

15 comments:

  1. Do you have a comment about people who use auto-signatures (often in a different font than the message) like "Best regards, Mike"? To me it looks like someone is choosing efficiency over taking the time to close the email according to his correspondent's individual situation and relationship.

    ReplyDelete
  2. Thank you for posting the great content. I was looking for something like this. I found it quiet interesting, hopefully you will keep posting such blogs.

    ReplyDelete
  3. I totally agree with this post. During my classes, numerous questions surface about which closing is appropriate in our casual workplace. There is java programming homework help for the businessmen and for the students. Great post.

    ReplyDelete
  4. Very useful tips! Thanks a lot! Many people send thousands of e-mails daily and do not know or simply ignore these simple rules) Case Study Writing Service

    ReplyDelete
  5. Very useful tips! Thanks a lot! Many people send thousands of e-mails daily and do not know or simply ignore these simple rules) Case Study Writing Service

    ReplyDelete
  6. I feel the admin of this web page is genuinely functioning tough for his web page, for the cause that right here just about every data is quality based stuff.
    selbstklebende bh

    ReplyDelete
  7. Great blog. I am very much impressed by your writing style. Keep it up. Buy custom essays

    ReplyDelete
  8. Keep sharing such ideas in the future as well. This was actually what I was looking for, and I am glad to came here Custom Essay Writing Service

    ReplyDelete
  9. Hi,
    This is Murali Cherat, Having 30 years of joint experience as Independent director, Interim CEO, Turnaround specialist, Subject matter expert and Business consultant.
    If you would like to know more visit http://www.innoresmentor.com

    ReplyDelete
  10. This is on the grounds that, not at all like carrying out infidelity, having a terrible FICO score is never a wrongdoing, nor a stamp that would be qualified to be embarrassed about. Albeit nobody could annihilate that troublesome negative data from your report, you could watch out for different moneylenders by concentrate their offers when you make a terrible credit home advance home loan cite. chicago auto title loans online

    ReplyDelete
  11. Thus the workplace rental requests are low. Accordingly securing office building financing has been trying as loan specialists and capital suppliers are searching for more settled property with high net working salary. Here is a manual for kick you off on the fundamentals of what's in store. auto title loans online

    ReplyDelete
  12. Simply want to say your article is as amazing. The clarity for your submit is simply cool and that i can think you are a professional in this subject. Fine together with your permission let me to grasp your RSS feed to stay updated with impending post. Thanks one million and please continue the gratifying work.
    writing assignment services

    ReplyDelete
  13. Its such as you learn my thoughts! You appear to grasp so much approximately this, such as you wrote the e-book in it or something.

    I think that you simply could do with some p.c.
    to force the message house a little bit, but other than that, this is great blog.
    A fantastic read. I will certainly be back.

    Pakar Seo | ★★ Pakar Seo | ★★★ Pakar Seo

    ReplyDelete
  14. Wonderful work! This is the type of info that should be shared around the internet.

    Shame on the seek engines for now not positioning this post upper!
    Come on over and consult with my site . Thanks
    =) Jaket Parka | Grosir Jaket Parka | Jual Jaket Bomber Wanita Murah | Boneka Wisuda

    ReplyDelete